About Us

Dewi11 – Trusted Online Sports Betting & Casino Platform for Malaysians

Built from the ground up with one clear goal — to be the most trusted, most user-friendly, and most secure online entertainment platform for Malaysian players from every corner of the country.

200k+
Registered Malaysian Members
500+
Available Games
5 min
Average Withdrawal Time
24/7
Customer Support

Who We Are and Why Dewi11 Exists

Dewi11 isn't just another name on the long list of online betting platforms in Malaysia. We exist because we saw a significant gap in the industry — the gap between what was already out there and what Malaysian players actually needed. Large international platforms consistently fall short when it comes to understanding the unique needs of local users: from payment methods that don't fit, to customer support that can't communicate in Bahasa Melayu, to game selections that simply don't reflect the tastes and interests of the local community.

We built Dewi11 with a completely different approach. From day one, every product decision was made with Malaysian players in mind first. Does Touch 'n Go eWallet work seamlessly? Can customer support communicate fluently in Bahasa Melayu? Is there an option to watch and bet on the Thomas Cup or Malaysia Masters badminton? Is the interface easy enough for someone trying an online casino platform for the very first time?

The answer to all of these questions must be "yes" before we can be truly satisfied with what Dewi11 offers. And the journey toward answering "yes" to each of those questions is what has driven Dewi11's growth to this day – with over 200,000 loyal registered members and a community that keeps growing every month.

What We Offer at Dewi11

Dewi11 is a comprehensive online entertainment platform built to serve the diverse needs of Malaysian players. From football fans looking to bet on the Malaysia Super League or EPL, to casino players who enjoy sitting at a live baccarat table with a real dealer, to badminton enthusiasts wanting to add extra excitement while watching Lee Zii Jia compete on the BWF stage – it's all here at Dewi11.

Our sports section covers over 30 sporting disciplines with comprehensive odds coverage, including in-play betting that lets you place wagers while a match is in progress. The casino section offers more than 500 game titles from world-class providers such as Evolution Gaming, Pragmatic Play, Playtech, and Microgaming – all playable directly from your phone with no app download needed.

What truly sets Dewi11 apart is the combination of a wide product range with a user experience tailored specifically for Malaysia. We don't just offer a platform in a language you understand – we make sure every aspect of the experience, from making a deposit to reaching our customer support team, feels familiar and comfortable, like dealing with a local company that genuinely understands your needs.

Dewi11's Commitment to Player Safety

Security at Dewi11 is not a marketing slogan – it is central to every decision we make. All member personal data is protected with 256-bit SSL encryption, the same standard used by leading financial institutions. Payment card information is never stored on our servers – all transactions are processed through licensed and regulated payment gateways.

Two-factor authentication is available for all Dewi11 accounts, and our security team monitors account activity around the clock to detect anything unusual. If something looks off with your account, we will reach out to you proactively – we do not wait for you to come to us with a complaint. The trust you place in us to safeguard your money and personal data is a responsibility we take very seriously at Dewi11.

Dewi11 Mission & Vision

Two pillars that underpin everything we do

Our Mission
Delivering a Safe, Fair and Enjoyable Online Entertainment Experience to Every Malaysian

Dewi11's daily mission is to ensure every member — whether you signed up today or have been with us for years — feels like this platform was built for them. That means continuously improving platform speed, expanding payment options, raising the bar on customer support, and keeping all games fair and transparent. This mission has no finish line, because user expectations never stand still and we're committed to always staying one step ahead.

  • Player data security as an absolute priority
  • Fast, reliable payments every time
  • Customer support that genuinely helps
  • Fair games independently audited
Our Vision
Becoming Malaysia's Number One Choice for Online Sports Betting and Casino

Dewi11's vision goes beyond simply becoming the largest platform by member count or transaction volume — though those matter — to becoming the most trusted and most loved platform by the Malaysian gaming community. That trust doesn't come from big advertising campaigns or over-the-top promotions; it comes from the consistent, positive real-world experience every member has each time they log in to Dewi11. We want the Dewi11 name to be instinctively associated with words like "safe", "fast", "fair", and "fun" in the minds of every Malaysian player.

  • Industry leader in Malaysian player satisfaction
  • The platform of choice for players of all levels
  • Industry-standard responsible gaming practices
  • Continuous innovation for the best experience

Six Key Advantages of Dewi11

Here's why over 200,000 Malaysian players choose Dewi11 as their entertainment platform

Bank-Grade Security

Dewi11 uses the same 256-bit SSL encryption trusted by Malaysia's leading banks to protect every member's personal data and financial transactions. Two-factor authentication and round-the-clock account activity monitoring ensure your funds and information remain secure at all times. We never share members' personal data with third parties without their explicit consent.

Fast, Hassle-Free Payouts

Deposits and withdrawals at Dewi11 are processed through payment methods Malaysians already use every day – Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX via Maybank2u or CIMB Clicks. Deposits are credited in under 1 minute, and winning withdrawals are processed within 5 to 15 minutes to your e-wallet or bank account. No complicated manual processes, no extra documents required for standard transactions.

Fair Play & Independently Audited

All games on Dewi11 use RNG (Random Number Generator) technology that is independently audited by internationally accredited verification bodies. This ensures every game outcome is genuinely random and cannot be manipulated. The RTP (Return to Player) for every game is publicly displayed so you can make informed decisions based on clear, transparent information.

Optimised for Smartphones

Over 70% of Dewi11 players access the platform from their smartphones, and our platform is built with mobile experience as the priority. All games – including Live Casino with high-definition video streaming – run fully from your phone's browser with no app download required. The interface is optimised for touchscreens, loads quickly, and performs reliably on Malaysia's 4G and 5G networks.

Customer Support in Bahasa Melayu

Dewi11's customer support team is Bahasa Malaysia-speaking and available 24 hours a day, 7 days a week. Reach us via live chat on the platform, WhatsApp, or email – we respond within minutes. Nothing is more frustrating than trying to resolve an account issue with a support agent who has no idea of your context. At Dewi11, we make sure every interaction is straightforward, clear, and in the language you are most comfortable with.

Responsible Gaming

Dewi11 takes its social responsibility in the online entertainment industry seriously. Our platform provides a range of responsible gaming tools including daily deposit limits, weekly loss limits, session time limits, and the option to take a temporary break from your account. We also have a strict age verification process to ensure the platform is only accessible to adults aged 18 and above.

Dewi11's Journey So Far

From a small idea to the platform of choice for over 200,000 Malaysian players

Every successful platform has a story behind it. The Dewi11 story began with a group of individuals who shared one common frustration — being users of online betting platforms that were never truly built for them as Malaysians. That frustration eventually turned into resolve, and then into action.

We started small, but we started right — with a solid foundation in technology, regulatory compliance, and a deep understanding of what Malaysian players actually want. From there, Dewi11's growth has been organic, driven by satisfied members who share their positive experiences with friends and family.

Getting Started
The Idea and Founding of Dewi11
The Dewi11 founding team came together with a clear shared vision — to build an online betting and casino platform truly designed for Malaysians. In-depth market research was conducted to understand the needs and expectations of local players.
Development
Platform Development & Malaysian Payment Integration
Our technical team built the platform from the ground up with mobile experience as the top priority. Integration with Touch 'n Go eWallet, DuitNow, GrabPay, and FPX was completed from day one — making Dewi11 one of the first platforms of its kind to genuinely prioritise local Malaysian e-wallets.
Launch
Official Launch of Dewi11 to Malaysian Players
Dewi11 launched its platform to the public with full coverage of Malaysian sports — Liga Super football, BWF badminton, esports, and live casino. The initial response from the Malaysian gaming community far exceeded our expectations.
Growth
100,000 Registered Members & Product Expansion
Dewi11 reached 100,000 registered members – a major milestone that validated the genuine demand for a platform like this. The VIP programme was launched and the game library was expanded with additional international providers.
Today
200,000+ Members & Still Growing
Today Dewi11 has over 200,000 registered members from across Malaysia – from Perlis to Sabah and Sarawak. With more than 500 games, 40+ Live Casino tables, and full Malaysian payment support, we remain committed to being the platform of choice for Malaysia's player community.

The Core Values That Shape Dewi11

The principles we never compromise on in every decision we make

Full Transparency
At Dewi11, we believe players deserve to know everything they need to know — from the RTP of every game to promotion terms that are clear and easy to understand. No important information is buried in fine print at the bottom of the page.
Integrity in Every Action
Dewi11 operates on the principle that doing the right thing is always the best long-term choice. That means paying out player winnings accurately and promptly, honouring the terms we've committed to, and never taking advantage of players who are going through a difficult time.
Community First
Dewi11 is more than just a business – we are part of the wider Malaysian player community. Feedback from our members is the single most important input in every product development decision we make. Your voice is heard and valued at Dewi11.
Continuous Improvement
We never stop looking for ways to make Dewi11 better. From adding new games the community wants, to speeding up withdrawal processing, to raising the quality of customer support — every month brings new improvements rolled out based on member feedback.
Player Protection
Dewi11 is committed to ensuring our platform never becomes a source of problems in our members' lives. Our responsible gaming programme is not merely a regulatory requirement – it reflects a value we genuinely hold, because we truly care about the wellbeing of every Dewi11 member.
Innovation Driven by Real Needs
Innovation at Dewi11 isn't about chasing the latest technology for its own sake — it's about using technology to solve real problems faced by Malaysian players. Every new feature we add has to answer one question: "Does this genuinely make the experience better for our players?"

The Team Behind Dewi11

Individuals committed to delivering the best possible experience for Malaysian players

Product Team
Platform Development
Responsible for keeping the Dewi11 platform fast, stable, and accessible to all Malaysian players regardless of their technical background.
Security Team
Data & Account Protection
Monitors the platform around the clock to detect and prevent any suspicious activity that could compromise the security of Dewi11 members' accounts or personal data.
Support Team
24/7 Customer Service
Dewi11's Bahasa Melayu-speaking support team is on hand to assist members with any query or issue at any time via live chat, WhatsApp, and email.
Payments Team
Finance & Transactions
Processes all deposits and withdrawals quickly and accurately, ensuring Dewi11 members receive their winnings within the promised timeframe without any delays.
Sports Team
Odds & Betting Markets
Experienced sports analysts who set competitive odds and manage betting markets across more than 30 sports disciplines on Dewi11, including Malaysian football and badminton.
Responsible Gaming Team
Protection & Wellbeing
Develops and manages Dewi11's responsible gaming programme, ensuring our platform has a positive impact on members' lives rather than the opposite.
Promotions Team
Bonuses & Promotions
Designs and manages all Dewi11 promotions, bonuses, and loyalty programmes, ensuring every offer delivers genuine value to members rather than just attractive-looking numbers on the surface.
Compliance Team
Laws & Regulations
Ensuring Dewi11 operates in full compliance with all applicable legal and regulatory requirements, giving members the confidence that they are playing on a properly governed platform.

Dewi11's Technology Partners & Game Providers

Partnering with the best names in the industry to ensure quality and reliability

Why Your Choice of Game Provider Matters

When you play at Dewi11, you are not just playing on the Dewi11 platform – you are playing games developed by world-leading providers with long, proven track records in the industry. This matters because reputable game providers hold licences from international regulatory bodies, use independently audited RNG technology, and are legally accountable for ensuring their games are fair.

At Dewi11, we only work with providers that meet our rigorous standards – not just in terms of technical game quality, but also fairness, transparency, and the level of technical support they provide. This means that when you play Gates of Olympus by Pragmatic Play or Lightning Roulette by Evolution Gaming at Dewi11, you can trust that the game is run to the highest standards in the industry.

Beyond game providers, Dewi11 also works with technology partners for security infrastructure, payment processing, and content delivery – all selected against strict criteria to ensure the best possible experience for every Dewi11 member in Malaysia.

Casino Game Providers

Evolution Gaming Pragmatic Play Playtech Microgaming NetEnt Play'n GO Habanero Red Tiger Yggdrasil Big Time Gaming

Malaysian Payment Methods

Touch 'n Go eWallet DuitNow GrabPay Boost ShopeePay Maybank2u CIMB Clicks

Dewi11's Commitment to Responsible Gaming

This is more than a legal requirement – it is our core value

Personal Limit Tools
Set daily deposit limits, weekly loss limits, and session time limits directly from your Dewi11 account settings. These tools are available to all members with no special approval required.
Take a Break
Need to step away from playing? Activate Dewi11's Take a Break feature to block access to your account for 24 hours, 7 days, 30 days, or a custom period of your choosing.
Strict Age Verification
Dewi11 has a strict age verification process to ensure the platform is accessible only to individuals aged 18 and above. This is a non-negotiable line we will never cross.

An Important Message from the Dewi11 Team

Gaming at Dewi11 should be entertaining and enjoyable, not a source of stress or financial strain. Set your playing budget before each session and stick to it without compromise. Never chase your losses by placing bigger bets – it's the most common and most dangerous trap in gambling.

If you or someone you know feels that gaming habits are starting to have a negative impact on daily life, please contact the Dewi11 support team immediately or visit our Responsible Gaming page for help and resources.

Responsible Gaming Guide

What Dewi11's Loyal Members Are Saying

Real experiences from Malaysian players who have become part of the Dewi11 community

Hafeez Ramlan
Kuala Lumpur
★★★★★
I've been a Dewi11 member for a year and a half now. What I appreciate most is their transparency — RTP is displayed for every game, promotion terms are clear, and customer support can converse in BM. Withdrawals to my Touch 'n Go are always processed within 10 minutes. I've never had a single issue with this platform. Truly deserving of trust.
Siti Norzahra
Johor Bahru, Johor
★★★★★
I love Dewi11 because it actually has sports betting options made for Malaysia — badminton, Liga Super, and EPL are all there with competitive odds. The platform is easy to use on mobile too, no downloads needed. I also use their responsible gaming limits to set a weekly budget. Having clear limits makes the whole experience feel more in control and more enjoyable.
David Lim
Georgetown, Pulau Pinang
★★★★☆
I've been playing live baccarat on Dewi11 for over a year now. The dealer video quality is consistently smooth even on a standard internet connection. Customer support responds within 5 minutes whenever I have a question. Dewi11 feels like a platform that genuinely cares about the player experience, not just the bottom line. My advice — keep up the great work.

Join Over 200,000 Malaysian Players on Dewi11 Today

Register for free in under 3 minutes, make a minimum deposit of RM 30 via your preferred e-wallet, and start enjoying over 500 casino games, Sports Betting, and a welcome bonus of up to RM 600 waiting for you.

Frequently Asked Questions About Dewi11

Answers to the most frequently asked questions about the Dewi11 platform

Dewi11 is an online entertainment platform offering sports betting and casino games for adult players in Malaysia. The platform provides betting options across a wide range of sports including the Malaysia Super League, EPL, BWF badminton, esports, and more, as well as over 500 casino games including live casino with real dealers, slots, blackjack, baccarat, roulette, and table games. Dewi11 is available exclusively to individuals aged 18 and above who are located in Malaysia.

Registering a Dewi11 account is free and takes less than 3 minutes. Click the "Register" button on the homepage or any Dewi11 page, fill in the form with your full name, phone number, and preferred password, then verify your phone number using the OTP code sent to you. Your account is activated immediately after verification, and you can proceed to make your first deposit and claim your welcome bonus right away. No additional documents are required for basic registration.

Dewi11 accepts all major Malaysian e-wallets and internet banking methods. For deposits, you can use Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, or FPX via Maybank2u and CIMB Clicks. All the same methods are available for withdrawals. Deposits are processed almost instantly, and withdrawals are completed within 5 to 15 minutes for e-wallets and up to 1 hour for bank transfers. The minimum deposit is RM 20 and the minimum withdrawal is RM 30.

The Dewi11 support team can be reached through several channels. Live chat is available directly on the platform and is typically answered in under 5 minutes. You can also reach us via WhatsApp or email at support@dewi11.in. Our team communicates in Bahasa Melayu and is available 24 hours a day, 7 days a week, including public holidays. For technical queries about your account, deposits, or withdrawals, live chat is the fastest way to get an immediate response.

Security is an absolute priority at Dewi11. Our platform uses 256-bit SSL encryption to protect all personal data and financial transactions. Payment card details are never stored on our servers — all transactions are processed through licensed payment gateways. Member funds are held in accounts kept separate from the company's operating funds, ensuring your money is always available for withdrawal. Two-factor authentication and 24-hour account activity monitoring provide an additional layer of security for every Dewi11 account.

A few things that truly set Dewi11 apart: First, we offer one of the most comprehensive integrations of local Malaysian payment methods available — all major Malaysian e-wallets work seamlessly. Second, our customer support team communicates in Bahasa Melayu and is available 24/7 — not automated bots, but real human agents who genuinely understand the Malaysian context. Third, our sports offering prioritises the sports most relevant to Malaysian fans, including badminton, Liga Super football, and local esports. Fourth, our responsible gaming programme is among the most comprehensive available, with a range of control tools easily accessible to all members.
Bahasa Melayu